The second-hand marketplace Shoppers Express Displeasure Regarding Size Changes
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has altered its size classifications for women's and children's clothes without notifying all users about the change.
Digital Channels Response
Countless users and merchants are posting online stating that platform listings now display a different size category compared to what was initially listed because of the remapping.
Vinted explained the new system was more in line with similar services.
It has advised users to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Modifications
Previously, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was previously a 12 but now shows as UK 16-18.
Member Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Required Changes
A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she explained.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: earlier, the service retracted a modification regarding delivery choices due to shopper criticism.
